PERMITS APPLICATION: The City of Seattle initiated a project to allow for citizens to search for fire permits and pay for them onlinePreviousNextImages: Portfolio CategoriesUSABILITY Usability Studies Focus Groups EXPERIENCE Customer Experience Employee Experience Omnichannel AUTOMATION Back Office Integration Business Process Automation CONSULTING Internet Consulting Reporting & Analysis Category: Back Office Integration, Business Process Automation, Customer Experience, Internet Consulting Tags: Municipality